Effective Date: March 3, 2025

1. Introduction
At Health Machanism, we strive to provide high-quality healthy drinks for all ages. If you are not completely satisfied with your purchase, we offer a fair and transparent refund and return policy. Please read this policy carefully to understand how returns and refunds are handled.

2. Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:

  • The product must be unused, unopened, and in its original packaging.
  • The return request must be made within 14 days of receiving the order.
  • The item must not be damaged, expired, or altered in any way.
  • Proof of purchase (order confirmation or receipt) must be provided.

3. Non-Returnable Items
We cannot accept returns for the following:

  • Opened or partially used products.
  • Items purchased on final sale or promotional discounts.
  • Personalized or custom-made products.
  • Products damaged due to misuse, improper storage, or customer negligence.

4. Return Process
If you wish to return an item, please follow these steps:

  1. Contact Us: Email us at healthmachanism@gmail.com with your order number, reason for return, and product details.
  2. Wait for Approval: We will review your request and provide return instructions within 3 business days.
  3. Ship the Item: Once approved, package the product securely and ship it to the return address provided. You are responsible for return shipping costs unless the return is due to an error on our part.
  4. Return Inspection: Once we receive the returned item, we will inspect it to ensure it meets our return conditions.
  5. Refund Processing: If approved, your refund will be processed within 7-10 business days to your original payment method. Please note that shipping fees are non-refundable.

5. Refunds

  • If your return is approved, we will issue a refund to your original payment method within 7-10 business days.
  • Refunds may take additional time depending on your bank or payment provider.
  • Shipping fees and any transaction processing fees are non-refundable unless the return is due to our error.

6. Exchanges
We currently do not offer direct product exchanges. If you need a different product, you will need to return the original item and place a new order.

7. Defective or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at healthmachanism@gmail.com within 5 days of receiving your order. Provide clear photos of the product and packaging. We will arrange a replacement or issue a full refund, including shipping costs.

8. Order Cancellations

  • You may cancel your order within 12 hours of purchase, provided it has not yet been processed or shipped.
  • If the order has already been shipped, you will need to follow the return process.

9. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to our error.
  • We recommend using a trackable shipping service as we are not responsible for lost returns.

10. Contact Us
If you have any questions regarding our refunds and returns policy, please contact us at:

Health Machanism
Email: healthmachanism@gmail.com
Website: HealthMachanism.com

By purchasing from our Website, you acknowledge and agree to the terms outlined in this Refunds and Returns Policy.